How to fix the rolling weeks meeting setting and more
Issue:
You’ve received complaints that people are unable to book meetings on your HubSpot calendar—even though you know you have time available.
Cause:
This is most often caused by a default HubSpot setting that limits how far into the future meetings can be booked.
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How to Check and Fix the Issue
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Go to Your Meeting Scheduler:
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In HubSpot, navigate to the Sales menu and select Meetings Scheduler.
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Choose the specific meeting link that’s causing issues.
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Access Scheduling Settings:
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In the meeting editor, go to the Scheduling tab.
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Scroll down and click Additional settings to expand the section.
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Adjust the Booking Window:
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Look for the When a Meeting can be Scheduled setting.
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HubSpot often defaults to a rolling 2-week window, which prevents users from booking further ahead.
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Change this to a longer period—up to 60 weeks, depending on your needs.
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Tip: If you're planning around a specific event (like a trade show), use the Custom Date Range option instead of a rolling window.
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Other Potential Issues
If adjusting the rolling window doesn’t solve the problem, consider these possibilities:
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Incorrect Calendar Sync:
You may have connected the wrong Google or Outlook calendar to HubSpot. Double-check which calendar(s) are being synced. -
Calendar Conflicts:
If your connected calendar shows as fully booked or if you’ve set up buffer times, this could also block availability. -
Genuinely No Availability:
Sometimes the issue is simply that your calendar is packed. Confirm that you have open slots during the intended timeframe.
Summary:
The most common cause of meeting scheduling issues in HubSpot is the rolling booking window default. Adjusting this setting will typically resolve the issue. For best results, regularly review your calendar sync settings and availability to ensure a smooth booking experience for your contacts.